Parks Associates: Why Managed WiFi is preferred in MDUs

Build a robust network backbone that offers ease of use and support for IoT devices

This new whitepaper from Parks Associates, sponsored by Plume, examines the impact of managed WiFi in multi-dwelling units (MDUs). The whitepaper highlights new use cases for technology in multifamily properties, which can automate business and operational processes, reduce risk, save on costs, and increase appeal to residents.

Multifamily property managers and owners are increasingly turning towards connected solutions and technologies to improve both residents’ experiences and their own internal operations. Managed WiFi business solutions can allow property managers to outsource WiFi management tasks to third-party experts, making it possible for residents to receive seamless access and strong wireless connectivity. Parks Associates research shows that property managers and owners look to managed WiFi to enable residents’ connected lifestyles and to resolve technical and logistical challenges with their own internal technology deployments.

This whitepaper draws on primary and industry research by Parks Associates, including the
following studies:

● Smart Homes and MDUs: The Property Manager View
● Smart Apartments: Connectivity and Services in MDUs
● Broadband: New Demands and Bundling Opportunities
● Residential Broadband: State of the Market

“As leaders in broadband technology, we know that the modern smart home requires a personalized approach tailored to each person, home and device. Plume does just that.” – Matt Weller, President

“While we know that Plume self-optimizes daily with real-time data usage in order to prioritize bandwidth when and where it’s needed, all our customers know is that an easy self-installation leads to a robust wall-to-wall Wi-Fi experience” – Matthew L. Dosch, Executive Vice President and Chief Operating Officer

“The value that Plume has brought us in terms of both new revenue opportunities and reduced truck rolls was recognized almost immediately. But most importantly, our customers love it!” – Steve Frey, General Manager

Plume® is the creator of the world's first SaaS experience platform for Communications Service Providers and their subscribers. Deployed in more than 48+ million locations globally, Plume is the only open and hardware-independent solution that enables the rapid delivery of new services for connected homes (and beyond) at massive scale.