Transform your business with Haystack

The power of data is understood but not always acted upon. As a Communications Service Provider (CSP), how can you utilize operational data to reduce costs and make subscribers happier?

In this session, David Brown, Senior Director of Product Management at Plume, will discuss how Haystack offers operational effectiveness to increase subscriber satisfaction. Find out more about the new features and how Haystack can help you:

• Quickly resolve customer issues as they arise.
• Gain a comprehensive view of your network performance and benchmark against other CSPs.
• Proactively notify subscribers on how to correct network issues before they call support.

During this webinar, you will have the opportunity to hear from Bob Winsel, COO at Ralls Technologies, who will present his company’s success story and discuss why Plume is their trusted partner. Since deploying Plume, Ralls Technologies has seen a drastic decrease in costly truck rolls and an increase in customer satisfaction.

Can’t join live? Register anyway and we’ll send you the recording and additional resources.