Plume IQ 2021 Yearbook

A year of data-driven insights to fuel your smart home strategies in 2022

At the heart of true business transformation for Communications Service Providers (CSPs) is data—the ability to generate business value from how subscribers use their technology and their networks. With the right platform and insights engine, CSPs can organize that data and push it toward adding more value to their broadband services.

  • How can CSPs leverage this data to meet customers’ soaring expectations for connectivity?
  • How can operations data be used to enhance service?
  • Can data help personalize interactions with customers?

With personalized smart home experiences and the intuitive home the next big play for CSPs, it’s data sets like these that will help you build your competitive advantage in 2022.

Get inspired with our yearbook—a collection of the 12 key data stories that emerged this past year via Plume IQ, our monthly reveal of data-driven intelligence and customer-focused insights from more than 1.3 billion connected devices, across more than 35 million networks globally, all managed in the Plume Cloud.

“As leaders in broadband technology, we know that the modern smart home requires a personalized approach tailored to each person, home and device. Plume does just that.” – Matt Weller, President

“While we know that Plume self-optimizes daily with real-time data usage in order to prioritize bandwidth when and where it’s needed, all our customers know is that an easy self-installation leads to a robust wall-to-wall Wi-Fi experience” – Matthew L. Dosch, Executive Vice President and Chief Operating Officer

“The value that Plume has brought us in terms of both new revenue opportunities and reduced truck rolls was recognized almost immediately. But most importantly, our customers love it!” – Steve Frey, General Manager

Plume® is the creator of the world's first SaaS experience platform for Communications Service Providers and their subscribers. Deployed in more than 48+ million locations globally, Plume is the only open and hardware-independent solution that enables the rapid delivery of new services for connected homes (and beyond) at massive scale.