Plume’s strategy for product innovation with privacy-preserving data analytics

Learn how Plume safeguards Service Providers’ customer data and improves its product line while ensuring continued privacy and security.

Plume operates in a high-growth industry that requires a careful approach to ensuring that its cloud-based SaaS solutions continue delivering innovation and ease of use. Our privacy-preserving strategies not only need to comply with industry frameworks, but also provide Communications Service Providers (CSPs) with the insights they need to develop new service offerings that satisfy customer expectations.

Read our whitepaper to learn:
  • How Plume’s continuous product line improvement keeps personal and business data private and secure.
  • The strategies that enable Plume to continue delivering reliable, high quality-insights for CSPs and end customers.
  • How CSPs can exceed end-customers’ expectations by balancing the next tech investments with data privacy concerns.

“As leaders in broadband technology, we know that the modern smart home requires a personalized approach tailored to each person, home and device. Plume does just that.” – Matt Weller, President

“While we know that Plume self-optimizes daily with real-time data usage in order to prioritize bandwidth when and where it’s needed, all our customers know is that an easy self-installation leads to a robust wall-to-wall Wi-Fi experience” – Matthew L. Dosch, Executive Vice President and Chief Operating Officer

“The value that Plume has brought us in terms of both new revenue opportunities and reduced truck rolls was recognized almost immediately. But most importantly, our customers love it!” – Steve Frey, General Manager

Plume® is the creator of the world's first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers. Deployed in more than 43 million homes globally, Plume is the only open and hardware-independent solution that enables the rapid delivery of new services for connected homes (and beyond) at massive scale.