Reliance on legacy firmware and TR-069 based systems has left many Communications Service Providers (CSPs) struggling to keep pace with the growing demand for Smart Home Services. Plume provides a way for CSPs to roll out new services to their customers quickly, securely, and at scale without the need to invest in expensive new infrastructure. Our software-defined, cloud-based Consumer Experience Management (CEM) Platform positions CSPs to deliver a growing suite of end-to-end services in as little as 45 days.
Read the results of our TCO study to learn about the impact of the CEM platform on CSP operations, costs, revenue, and business outcomes. Our findings indicate up to:
36.7% savingsin direct OPEX and marketing spending per subscriber per year.
22.4% reductionin total OPEX cost.
70% increasein lifetime value per customer.