Why WiFi is the essential foundation for smart home success

Read how Communications Service Providers can optimize WiFi to start delivering new and attractive Smart Home Services that build customer loyalty and reduce churn

Communications Service Providers (CSPs) are facing tough competition from the likes of Amazon, Apple, Facebook, and Google who are swiftly introducing their own smart home devices and services to the market. But devices and services will only ever be as smart as the network they’re connected to. This presents CSPs with the opportunity to build a new bundle focused on the smart home.

The ability to add new Smart Home Services on top of fast, secure, and reliable connectivity can increase the lifetime value of a customer by up to 70%.* Our latest whitepaper can help you get started. It outlines:

Five key WiFi challenges

that need to be addressed and how to do so.

Why Quality of Experience

is a better measure of customer satisfaction and network performance.

How to leverage managed WiFi

to start delivering new and attractive Smart Home Services quickly and at scale.

*Plume’s Total Cost of Ownership Study

“As leaders in broadband technology, we know that the modern smart home requires a personalized approach tailored to each person, home and device. Plume does just that.” – Matt Weller, President

“While we know that Plume self-optimizes daily with real-time data usage in order to prioritize bandwidth when and where it’s needed, all our customers know is that an easy self-installation leads to a robust wall-to-wall Wi-Fi experience” – Matthew L. Dosch, Executive Vice President and Chief Operating Officer

“The value that Plume has brought us in terms of both new revenue opportunities and reduced truck rolls was recognized almost immediately. But most importantly, our customers love it!” – Steve Frey, General Manager

Plume® is the creator of the world's first SaaS experience platform for Communications Service Providers and their subscribers. Deployed in more than 48+ million locations globally, Plume is the only open and hardware-independent solution that enables the rapid delivery of new services for connected homes (and beyond) at massive scale.